Welcome to our H. E. Services (Plant Hire) Ltd Frequently Asked Questions (FAQs) page. We understand that you may have queries about our machines, services, and the plant hiring proceass. Our aim is to make things easier for you by providing all the information you need in one convenient place.

General FAQs

Yes, H. E. Services are accessible on social media sites. You can find our social media page links below.

With over 50 years in the Plant Hire industry, we have proven time and time again the importance of great customer service and reliability. We are available 24/7, 365 days a year. We will even provide plant hire on Christmas Day!

Our company ethos of replacing all our equipment every 3 years means we maintain one of the most up to date plant fleets on the UK construction market.

You can contact H. E. Services (Plant Hire) Ltd with the following details:

Phone Number: 0208 804 2000
Email: NHC@heservices.co.uk
Text/Whatsapp: 07842 949530

Or Write:
National Hire Centre
H.E. Services (Plant Hire) Ltd,
Whitewall Road,

With our strategically located depots in the UK, we are sure to have a depot near to you. See our depot map for more information. You can also give us a call on 0208 804 2000 or send us an email nhc@heservices.co.uk for assistance.

Our head office is located:

H. E. Services (Plant Hire) Ltd
Whitewall Road

Visit our website under the ‘Get a Quote’ tab, you can fill in the form with your details and requirements. You can also call our National Hire Centre on 0208 804 200 or send an email to nhc@heservices.co.uk and our team will be in contact with you.

To book a hire or any other plant requirements call our National Hire Centre on 0208 804 2000 or email nhc@heservices.co.uk.

You can also visit our booking form here.

You can also open an account with us. We are happy to consider applications from commercial and private customers. You can download our application form on our website under the ‘Open an Account’ menu tab and post to us along with a copy of your companies headed paper and hired in plant insurance. Urgent applications can be emailed to mail@heservices.co.uk but please also post the hard copy too.

Our sister company, the Diggerland Plant Training School offer NPORS accredited courses. Find out more here.

Safety FAQs

A ROPS (Roll over Protection System) is an engineered reinforcement installed onto or into a vehicle to reduce crushing or deterioration of a vehicle cabin during a roll over event. It is a practical preventative safety measure that can substantially reduce injury and increase protection of your most valuable asset – your operator.

How does a ROPS work?

A ROPS predominately works by significantly increasing strength and the potential for energy absorption. Its main goal is to limit the crushing or destruction of a vehicle cabin. Effectively working in the case of a roll over event to provide the operator with increased protection.

What does a ROPS look like?

ROPS Pty Ltd are dedicated to ensuring a high level of attention to detail in the installation of your ROPS and FOPS. We will go to great lengths to consider and maintain the appearance of your vehicle.

Our ROPS/FOPS frames are designed especially to look like a factory fitted item (see Image Gallery). We understand the need for image and branding and go to great lengths to ensure colour matching of our systems and maintenance or reproduction of your branding attributes.

We use 2Pak paint to your specification and will ensure stickers, company logos, even pin-striping or scroll work are matched perfectly.

A ROPS/FOPS frame should be considered as a value adding product that provides a safety improvement without sacrificing the look and feel of your vehicle asset.

A FOPS (Falling Object Protection System) is an engineered reinforcement installed onto or into a vehicle to reduce injury and increase operator protection in the case of a falling object (such as a rock or piece of machinery).

JCB 520/40
These machines are not suitable for being lifted as they currently do not have lifting points.

Manitou MT 625T
A Manitou MT 625T has adequate lifting points situated around the machine which will allow you to lift this machine into site.

Excavator FAQs

Yes, it is possible on all excavators.

Mini Diggers:

Model:                         Dipper Size:

PC14-3                        1.13M

PC26MR-3                  1.37M

Midi Diggers:    

Model:                         Dipper Size:

PC55MR-5                  2.0M

PC80MR-5                  2.0M

Large Diggers:

Model:                       Dipper Size:

PC138US-11             3.0M

PC228USLC-11        2.9M

PC210LC-11             2.9M

PC360LC-10             3.2M

PC490LC-10             2.9M

Super Long Reaches:

Model:                       Boom Size:

PC138US-11            12M Reach

PC210LC-8 SLF       15M Reach

PC360-LC10 SLF     22M Reach

H. E. Services Komatsu Long Reach Excavators for hire

SR12 is based on a PC138-11

SR15 is based on a PC210-11

SR22 is based on a PC360-11



SR12 – 12M Long Reach – Pin size 50mm Diameter

PC210 – 22T Excavator – Pin Size 80mm Diameter

The bucket digging force of a PC130 Super Long front is 61kN.

For reference, the maximum bucket digging force of a PC130 with standard boom & 3.0m arm is 93kN

You can operate a Komatsu Long Reach Excavator (12m, 15m, 22m) on a standard CPCS above 10 tonne ticket card. Our long reach excavators are based on standard Komatsu Excavators so are under the same category.

When hiring an operator please specify that you require them to operate a long reach as we do have operators who specialise in long reach excavation.

All of our bucket sizes can be viewed here: 

Which bucket do I need for my machine? Plant Hire Bucket Size Chart

Telehandler FAQs

Measured: KG CM²

Hard Ground

Front Unladen: 7.21

Front Laden: 10.24

Rear Unladen: 7.33

Rear Laden: 5.61

Light Ground

Front Unladen: 2.33

Front Laden: 2.22

Rear Unladen: 2.36

Rear Laden: 1.79

For any other FAQs, please do not hesitate to get in touch with a member of our team.